Introduction

Network Agent is committed to maintaining a spam-free, respectful, and secure communication environment for all users who interact with our website, services, and digital platforms. This Anti-Spam Policy explains our stance against unsolicited, misleading, abusive, or unauthorized messages and outlines acceptable communication practices. The policy applies to all users who submit contact forms, service requests, booking inquiries, newsletter subscriptions, emails, or any other form of communication through our website. By interacting with Network Agent, users agree to follow responsible communication standards and acknowledge that spam-related activity is strictly prohibited.

Definition Scope

For the purposes of this policy, spam refers to any unsolicited, irrelevant, excessive, deceptive, or unauthorized communication sent through Network Agent’s contact forms, booking systems, email addresses, or messaging channels. This includes bulk promotional messages, repeated submissions, misleading service inquiries, phishing attempts, automated bot submissions, and any content intended to advertise unrelated products or services. Spam also includes messages that contain malicious links, harmful software, false information, or attempts to manipulate our systems or staff.

Accepted Communication

Network Agent permits communication that is genuine, relevant, and directly related to our services, including computer repair inquiries, troubleshooting requests, booking services, technical support questions, and service-related feedback. Users may contact us for legitimate support needs, service clarification, or professional consultation. All communications must remain respectful, accurate, and appropriate in tone and content. Messages should reflect a genuine intent to engage with Network Agent services and must not be excessive, repetitive, or misleading in nature.

Prohibited Activity

Users must not use Network Agent’s website or communication channels to send spam, advertisements, chain messages, promotional links, unsolicited offers, or automated submissions. Activities such as sending repeated messages without response, submitting false service requests, impersonating individuals or organizations, or attempting to harvest contact information are strictly prohibited. Any attempt to disrupt communication systems, overload forms, or bypass protective measures will be treated as a violation of this policy and may result in immediate restriction or blocking.

Form Misuse

Contact forms, booking forms, and newsletter subscription fields on the Network Agent website are provided solely for legitimate service-related communication. Misuse of these forms for advertising, solicitation, mass messaging, or malicious intent is not permitted. Submitting misleading information, fake identities, or irrelevant content through forms undermines service efficiency and violates professional conduct standards. Network Agent reserves the right to filter, ignore, or remove submissions that do not align with the intended purpose of these communication tools.

Email Conduct

Emails sent to Network Agent must be directly related to our services, technical support, or professional inquiries. Sending bulk emails, unsolicited promotions, or deceptive messages to our official email addresses is prohibited. Network Agent does not authorize the use of its contact information for mailing lists, marketing campaigns, or third-party promotions. Any email communication that violates this policy may be blocked or reported without prior notice.

Newsletter Rules

Newsletter subscriptions are voluntary and intended only for users who wish to receive service updates, technical insights, and relevant information from Network Agent. Subscriptions must be made by the user directly and not through automated or third-party systems. Users may unsubscribe at any time using the provided options. Attempting to misuse the newsletter system for spam distribution, fake sign-ups, or data manipulation is strictly prohibited and may result in access restrictions.

Monitoring Rights

Network Agent reserves the right to monitor, filter, review, and block communications that appear suspicious, abusive, or spam-related. Automated tools and manual review processes may be used to protect our systems, staff, and users from harmful or disruptive messages. Monitoring is conducted solely for security, service integrity, and operational protection. Network Agent does not guarantee delivery or response to communications that violate this Anti-Spam Policy.

Violation Actions

Any violation of this Anti-Spam Policy may result in corrective action without prior notice. Such actions may include message blocking, IP restriction, service denial, form access suspension, or permanent communication bans. Severe or repeated violations may be reported to relevant authorities if required by law. Network Agent retains full discretion to determine what constitutes spam or misuse based on professional judgment and system protection requirements.

Policy Updates

Network Agent reserves the right to update or modify this Anti-Spam Policy at any time to address emerging threats, operational changes, or regulatory requirements. Any revisions will be published on this website and become effective immediately upon posting. Continued use of the website and communication channels after updates indicates acceptance of the revised policy. Users are encouraged to review this section periodically to remain informed of acceptable communication standards.

Contact Support

If you have questions, concerns, or require clarification regarding this Anti-Spam Policy, you may contact Network Agent through our official communication channels. Reach our support team by phone at or via email at . Our team is committed to maintaining respectful communication standards while delivering secure, professional, and reliable IT support services.